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Kaspersky Outright Steals Money From US Customers And Shills/Simps/Fanbois Defends It!


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Posted (edited)

https : //www.reddit.com/r/KasperskyLabs/comments/1g1nir9/kaspersky_flat_out_refusing_to_refund/

https : //www.reddit.com/user/phonix9591/


https : //www.reddit.com/r/KasperskyLabs/comments/1jvowlv/kaspersky_outright_steals_money_from_us_customers/?sort=new

 

What you said there in the comments section has to be the dumbest thing I ever heard and I hope you're just trolling and not actually being serious.

Here's why:

A refund is not something a customer is entitled to ONLY when the company in question is at fault and something happens that's out of their control.

A refund is something a customer is entitled to when they don't receive an item, product or service they paid for, regardless of whether the company is at fault/was in control or not (so long as it's not the customer themselves who's at fault/within their control).

That's how refunds work, morally, ethically and legally.

So, you're basically trying to tell us that just because the US government banned Kaspersky products from selling in this country that they should be able to essentially just give the finger to their customers and keep the money their customers already paid them for without having to give them the service they paid for, OR refunding them?

 

That's literally called THEFT!

If I pay for a service from a company and they are not able to provide it to me all of a sudden, regardless of whether it's their fault or not and out of their control, I'm still legally and ethically entitled to a refund because otherwise, I just donated free money and got nothing in return and that wasn't the agreement.

We're not demanding "compensation" in the sense of demanding more money than we paid for like in a lawsuit.

We're only demanding the exact amount we paid for for a service we can no longer use and either didn't get any of the service at all or at least not the full time of it.

We're at the very least entitled to a partial refund that's the exact amount for the time that was cut off from us.

If I pay for Netflix and then Netflix is banned from my country but I didn't get to watch any movies or series, or I didn't get the entire month I paid for, Netflix should just get to steal my money and not have to refund me either all of my money or at the very least the partial amount for how much time I had left and didn't get, and they should just be able to tell me "touch luck" and I get nothing just because it's not their fault and out of their control?

That's not how refunds work.

The customer is always the one who comes first when it comes to transactions.

Here's a perfect example to illustrate the stupidity of what you just wrote and argued:

Let's say you pay me 300 dollars for an item to be shipped to your house from an online store or privately or whatever, and let's say on the day I was going to ship the item to you, someone broke my window while I was away buying groceries, and robbed me of that item.

By your idiotic logic, because the robbery was completely out of my control and not my fault, I should be able to just keep the money and tell you "sorry man" and give you nothing?

You just get your money stolen from you by me without getting your item and that's okay?

No stupid, I am legally and ethically obligated to refund you the money because not doing so would literally be theft.

It's not a difficult concept to grasp.

Just because someone stole from me doesn't give me the right to steal from you because two wrongs don't make a right.

So, if we apply that to Kaspersky, then you're literally saying that because the US government stole their US customers away from them that that gives Kaspersky the right to steal from their US customers in turn to make up for it and that's objectively wrong and a stupid thought process to even entertain the notion of, no matter how you slice or dice it!

To say that a company has no obligation, either legally or ethically, to refund customers their money for not being able to provide their services and products just because it's "out of their control" and "not their fault" and either leave the customers with nothing or an inferior third party product they never even consented to has to be some of the most pathetic corporate boot licking I've ever seen in my entire life!

It's literally disgusting that people like you even exist!

Just look at all the corporate boot lockers devending  in the comments of those posts.

So, if you paid me 300 dollars for an item, and on the day I was going to ship it to you, my house gets robbed and I lose the item, instead of refunding you, I’m legally entitled to just ship you a different item of equal value without your consent?

That’s still called theft.

None of Kaspersky’s customers agreed to use UltraAV which is inferior to Kaspersky and to keep paying the same price.

They can’t just send them over to another company without consent.

That is a violation of their contract plus selling their data to another company without their consent is a breach of privacy.

But good job of being in the wrong. As usual. Another corporate boot licker. 🙄

Edited by Berny

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