Jump to content

Kaspersky is blocking all connection when avast secureline vpn is installed


Recommended Posts

Kaspersky is blocking all connection when avast secureline vpn is installed (only installed, not even turned on). I can not open any websites, cannot even connect to anything. This doesn't solve even if completely I close Avast vpn.


The network troubleshooter says this -

image.thumb.png.f86f8b9725d50beb8dddef600d8aeac5.png  image.thumb.png.bc81baae62ec7794d77e9330ecb776af.png

I am uploading the troubleshoot as "202.png" also this -



Further details -

Windows 10 Home Version 22H2 (OS Build 19045.3324)

Kaspersky Free Application version:

As soon as I turn off Kaspersky, everything returns to normal. I tried restarting, that doesn't solve. 


Link to comment
Share on other sites

I also uninstalled Kaspersky, installed it again, tried whitelisting the app, same problem persists. This is what I did,

I reinstall Kaspersky

I turn on the vpn, the vpn cannot connect to a server

I turn off the vpn

Now even my normal internet shows this

I turn off every settings one by one and finally turn off all the settings. Still this persists

Now I turn off Kaspersky from my taskbar

Everything works fine


I've uninstalled Kaspersky and will install it again after this bug is fixed. Me not being able to use internet is a deal breaker. 

Link to comment
Share on other sites

  • 3 weeks later...
11 minutes ago, Rioree said:
  1. Will the developers ever fix this? Paid for the protection and now disabling it just to use vpn.

Hello @Rioree


Has the issue been logged with Kaspersky's Technical Team? The 'developers' can't fix something they don't know about or don't have data - to analyze: 

  •  On the support page: https://support.kaspersky.com/b2c#contacts, select either Chat or Email, then fill in Application malfunction, Other template; please include any screen images of the error & a detailed history. Support may request logs, traces & other data; they will guide you. 
  • Please share the outcome with the Community, when it's available? 

Thank you🙏

Link to comment
Share on other sites

  • 2 weeks later...

Please sign in to comment

You will be able to leave a comment after signing in

Sign In Now

  • Create New...