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Kaspersky is blocking a legal update of Flight simulator 2020


Go to solution Solved by Danila T.,

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Posted

Hello,

Kaspersky is blocking a legal update of Flight simulator 2020.

Please could you correct your database as this probleme seems global or offer a workaround solution.

PDM: Exploit.Win32.Generic.nblk

thx!

BR;jm

Posted

Sorry. it is an error on my side (press twice the submit button). I will try to remove one of the two. /jerome

 

  • Solution
Posted

@jmit hello!

Problem already fixed. Please update base of our product.

Posted

@Danila T.   NOT true.  The problem has returned.  The problem began with the latest update.

Flood and Flood's wife
Posted

Sorry. it is an error on my side (press twice the submit button). I will try to remove one of the two. /jerome

 

 Hello @jmit/Jerome, 

Thank you!

Only Moderators & Community admin have authority to delete Community members topics. 

They have kindly done so. 

Thank you🙏

Flood🐳 +🐋

Posted

@Danila T.   NOT true.  The problem has returned.  The problem began with the latest update.


Please see:

Link

and

Link

If you have this problem, then follow these steps:

 

  1. Update base of our product again.
  2. Enable trace files. how to get
  3. Reproduce problem (need run game again and reproduce detection).
  4. Disable trace files.
  5. Please submit a ticket to technical support via https://my.kaspersky.com/en/support and send me the incident number via PM. 
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