Kaspersky Internet Security limited by Device Guard

[pschellerg]

Hello,

After I added a company account on my PC, everytime I log in, a popup appears saying that the program is running under limitations. The link in it points to this topic.

The popup still appears after I removed the account and even with the Device Guard feature disabled. KIS was running fine on Windows 11 before this.

 

KIS 21.3.10.391 (g)

Windows 11 21H2

[Flood and Flood's wife]

KIS 21.3.10.391 (g), Windows 11 21H2

After I added a company account on my PC, every time I log in, a popup appears saying that the program is running under limitations. The link in it points to this topic - Limitations of Kaspersky Internet Security on Windows 10

The popup still appears after I removed the account and even with the Device Guard feature disabled. KIS was running fine on Windows 11 before this.

Hello @pschellerg, 

Welcome again!

1.  Log a case with Kaspersky support, either via Chat or Email, fill in Application malfunction, Other template. Support may request Logs, Traces & other Data, they will guide you. 

• If selecting Chat option, we recommend you request a copy of the chat transcript, make sure you fill in your email address AFTER the chat is activated by the Chat agent & complete the Verify your email address email AFTER the chat completes.
• When it’s available, please share the outcome with the Community? 
• You may also wish to mention to them the article is for Windows 10, they may need to update🤔

Thank you🙏

Flood🐳+🐋

[pschellerg]

I've contacted Kaspersky Support.
We tried different procedures in order to fix the issue, but we were unable to do so.
I think the problem is more related to the OS than with KIS.
I'm in contact with Microsoft support. If they find any possible solution, I post here.