Kaspersky freez Linux operation system and disconnect it from network

[Mirza Shoaib]

Dear Team,

We have multiple linux servers . Kaspersky endpoint security hangs the servers. linux team told that network agent is creating mulitple instance to access same file, anyone can help to resolve this issue.

[Mirza Shoaib]

10	18:11:59	kernel: INFO: task klnagent:2344 blocked for more than 122 seconds.
10	18:11:59	kernel:       Tainted: G               X  -------  ---  5.14.0-503.40.1.el9_5.x86_64 #1
10	18:11:59	kernel: "echo 0 > /proc/sys/kernel/hung_task_timeout_secs" disables this message.
10	18:11:59	kernel: task:klnagent        state:D stack:0     pid:2344  tgid:1009  ppid:1      flags:0x00004002
10	18:11:59	kernel: Call Trace:
10	18:11:59	kernel:  <TASK>
10	18:11:59	kernel:  __schedule+0x229/0x550
10	18:11:59	kernel:  ? futex_unqueue+0x38/0x60
10	18:11:59	kernel:  schedule+0x2e/0xd0
10	18:11:59	kernel:  do_exit+0xae/0x480
10	18:11:59	kernel:  do_group_exit+0x2d/0x90
10	18:11:59	kernel:  get_signal+0x839/0x860
10	18:11:59	kernel:  ? __pfx_hrtimer_wakeup+0x10/0x10
10	18:11:59	kernel:  arch_do_signal_or_restart+0x25/0x100
10	18:11:59	kernel:  ? __audit_filter_op+0xa5/0xf0
10	18:11:59	kernel:  ? audit_reset_context.part.0.constprop.0+0x273/0x2e0
10	18:11:59	kernel:  exit_to_user_mode_loop+0x9c/0x130
10	18:11:59	kernel:  exit_to_user_mode_prepare+0xb9/0x100
10	18:11:59	kernel:  syscall_exit_to_user_mode+0x12/0x40
10	18:11:59	kernel:  do_syscall_64+0x6b/0xf0
10	18:11:59	kernel:  ? fpregs_restore_userregs+0x47/0xd0
10	18:11:59	kernel:  ? exit_to_user_mode_prepare+0xef/0x100
10	18:11:59	kernel:  ? syscall_exit_to_user_mode+0x19/0x40
10	18:11:59	kernel:  ? do_syscall_64+0x6b/0xf0
10	18:11:59	kernel:  ? audit_reset_context.part.0.constprop.0+0x273/0x2e0
10	18:11:59	kernel:  ? syscall_exit_work+0x103/0x130
10	18:11:59	kernel:  ? syscall_exit_to_user_mode+0x19/0x40
10	18:11:59	kernel:  ? do_syscall_64+0x6b/0xf0
10	18:11:59	kernel:  ? syscall_exit_to_user_mode+0x19/0x40
10	18:11:59	kernel:  ? do_syscall_64+0x6b/0xf0
10	18:11:59	kernel:  ? clear_bhb_loop+0x25/0x80
10	18:11:59	kernel:  ? clear_bhb_loop+0x25/0x80
10	18:11:59	kernel:  ? clear_bhb_loop+0x25/0x80
10	18:11:59	kernel:  ? clear_bhb_loop+0x25/0x80
10	18:11:59	kernel:  ? clear_bhb_loop+0x25/0x80
10	18:11:59	kernel:  entry_SYSCALL_64_after_hwframe+0x78/0x80
10	18:11:59	kernel: RIP: 0033:0x7fbec928688a
10	18:11:59	kernel: RSP: 002b:00007fbe7f7fd5e0 EFLAGS: 00000246 ORIG_RAX: 00000000000000ca
10	18:11:59	kernel: RAX: fffffffffffffdfc RBX: 0000000000000000 RCX: 00007fbec928688a
10	18:11:59	kernel: RDX: 0000000000000000 RSI: 0000000000000089 RDI: 0000562081443098
10	18:11:59	kernel: RBP: 0000000000000000 R08: 0000000000000000 R09: 00000000ffffffff
10	18:11:59	kernel: R10: 00007fbe7f7fd720 R11: 0000000000000246 R12: 0000000000000000
10	18:11:59	kernel: R13: 00007fbe7f7fd650 R14: 0000562081443098 R15: 0000000000000000
10	18:11:59	kernel:  </TASK>

[Mirza Shoaib]

Below logs are in device events

Object processing error

Initiator: Product; Task type: OAS; ID of running task: 6; User receiving access: root; Object type: File; File owner: root; Error while processing object: timeout; File: /var/log/pods/kube-system_kube-controller-manager-ryd1-kbms-05_7e58d9b2434406113528969794e0d2b8/kube-controller-manager/10.log;