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Kaspersky Free keeps spamming desktop with "download denied" message


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Posted (edited)

OS: Windows 7 SP1

Product: Kaspersky Free

Kaspersky Free keeps displaying pop-ups near the system tray regarding Safe Browsing blocking a download. I can't narrow this down to a particular site, but more to the point, I just don't want to see these anymore.

EDIT: The "Details" button opens to a list of these events:

Today, 2023-01-13 6:55:57 PM;Download denied;Opera Internet Browser;opera.exe;C:\Users\XXXX\AppData\Local\Programs\Opera\opera.exe;C:\Users\XXXX\AppData\Local\Programs\Opera;3848;ABACUS\XXXX;Initiator;Blocked;Blocked;https://adtonus.com/code?id=11;Probability of unauthorized software download;High;;https://adtonus.com/code?id=11;code?id=11;https://adtonus.com;Web page;Cloud Protection

 

2023-01-13 19_17_20-.png

Edited by Malevolution
Flood and Flood's wife
Posted (edited)

Hello @Malevolution

Welcome!

  1. adtonus - Kaspersky is protecting you! 
  2. Opera is not supported - refer Kaspersky Basic | Standard | Plus | Premium, Hardware and software requirements, Browser support
  3. Check Kaspersky Reports for the event? 
  4. Read & follow: Kaspersky notification of detection, file or website detected by Richbuff
  5. Read & follow: How to remove advertising applications from your browser

Thank you?
Flood?+?

Edited by Flood and Flood's wife
?
Posted

Greetings, Flood and Flood's wife:

Point 2 raises more questions. Since Opera is not supported, what is Kaspersky doing and why? I just want to suppress these messages. Thanks.

Flood and Flood's wife
Posted
1 hour ago, Malevolution said:

Since Opera is not supported,

  1. what is Kaspersky doing and why?
  2. I just want to suppress these messages.

Hello @Malevolution

You're most welcome!

  1. Kaspersky is protecting you - would you prefer that didn't happen?
  2. Read & follow the documentation. 

Thank you?
Flood?+?

Flood and Flood's wife
Posted

Hi @harlan4096,

The Kaspersky Threat Intelligence Portal report was provided to the OP in our first reply, see point 1

Thank you?
Flood?+?

Posted

maybe one of your opera add-on plugin is used to spread adware.

try disable them one by one

better try google chrome

it has better security and better add-on webstore

JaffaCakes118
Posted

Looks like you have some sort of adware on your computer, if you've done a full scan with Kaspersky and it hasn't detected anything then it's most likely a browser extension, temporarily disable all your browser extensions to see if that fixes the problem.

  • Like 1
Posted
15 hours ago, Flood and Flood's wife said:

Hello @Malevolution

You're most welcome!

  1. Kaspersky is protecting you - would you prefer that didn't happen?
  2. Read & follow the documentation. 

Thank you?
Flood?+?

Greetings, @Flood and Flood's wife

Thank you for your reply.

TL;DR: I have solved the problem by disabling "Safe Browsing." Perhaps the fact that Kaspersky Free does not support Opera is the real problem? I don't know.

Also, regarding the two sets of instructions you provided, respectively:

  1. These instructions -- which are well over 3.5 years old -- direct me to a "Threats and exclusions" section that does not exist in Kaspersky Free, and as a bonus contain a link that leads to a 404 error. 
  2. These instructions, which are well over 2.5 years old, do not apply to Kaspersky Free.

Both of these articles need to be updated. Please pass my concerns to whoever is responsible for documentation.

Thanks again for your time.

-Mal

Posted

Disabling that module is not the solution at all, probably an adware is in Your system, download and run the free tool called AdwCleaner. Before removing anything, post here the log of detections.

  • Thanks 1
Flood and Flood's wife
Posted (edited)
6 hours ago, Malevolution said:
  1. TL;DR
  2. Perhaps the fact that Kaspersky Free does not support Opera is the real problem? I don't know.
  3. I have solved the problem by disabling "Safe Browsing."
  4. Both of these articles need to be updated. Please pass my concerns to whoever is responsible for documentation.

Hello @Malevolution, Mal, 

You're most welcome!

  1. Looks like you read some of it, so that's a start?
  2. As far as Opera not being supported, if, for example, you were to log an issue with Kaspersky Technical support & advised them, what you've reported here, they would tell you to use a Supported browser & recheck the issue - if the issue was replicated, support would proceed. 
  3. Disabling Safe Browsing - 11 mentions - is most unwise, we strongly encourage you to revert. 
  4. Thank you for the dead link & documentation concerns?, we've escalated. 
  5. Kaspersky Free, Threats and Exclusions.
  6. The majority of How to remove advertising applications from your browser is current & does apply generically, the only concern is there's no guide for Kaspersky's new software - everything else is AOK - we encourage (you) to read it, use it, start by looking at the Opera browser - have any extensions or addons been updated - are there any *new* Opera browser extensions or addons? 
  7. @Leor, also reported Incessant notifications about "adtonus.com"

Thank you?
Flood?+?

Edited by Flood and Flood's wife
added KResource || ?

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