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"Kaspersky found an unknown device in the network"


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Posted

I love Kaspersky and I'm posting this here because I didn't find any other way of letting Kasperskyk know this, which should be easy to remedy.

This warning in my Kaspersky Plus kept torturing me because I thought somebody was hacking my network, or perhaps a neighbor found a way of getting wi-fi on the cheap. I checked my modem and router and changed my passwords a couple of times, until I finally understood. Kaspersky's right hand doesn't know what its left hand is doing. The last time my laptop's name appeared as the "unknown" device. I rarely use it, but it is one of my 3 devices that are registered in Mykaspersky.

Posted
  On 3/8/2024 at 4:04 PM, vdorta said:

I love Kaspersky and I'm posting this here because I didn't find any other way of letting Kasperskyk know this, which should be easy to remedy.

This warning in my Kaspersky Plus kept torturing me because I thought somebody was hacking my network, or perhaps a neighbor found a way of getting wi-fi on the cheap. I checked my modem and router and changed my passwords a couple of times, until I finally understood. Kaspersky's right hand doesn't know what its left hand is doing. The last time my laptop's name appeared as the "unknown" device. I rarely use it, but it is one of my 3 devices that are registered in Mykaspersky.

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Sorry my friend for not being able to understand what you want to know or solve your problem.
Could you be clearer on the subject.

  • Solution
Flood and Flood's wife
Posted (edited)
  On 3/8/2024 at 4:04 PM, vdorta said:

I love Kaspersky and I'm posting this here because I didn't find any other way of letting Kasperskyk know this, which should be easy to remedy.

This warning in my Kaspersky Plus kept torturing me because I thought somebody was hacking my network, or perhaps a neighbor found a way of getting wi-fi on the cheap. I checked my modem and router and changed my passwords a couple of times, until I finally understood. (1) Kaspersky's right hand doesn't know what its left hand is doing. (2) The last time my laptop's name appeared as the "unknown" device. (3) I rarely use it, but it is one of my 3 devices that are registered in Mykaspersky.

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Hello @vdorta, 

Welcome!

  1. (ioo) - that's often true. 
  2. Has the rarely used Laptop, that Kaspersky Plus Smart Home Monitor is detecting as "Kaspersky found an unknown device in the network" - been given a *proper* name in the Kaspersky Plus Smart Home Monitor
  3. Does the rarely used Laptop, that Kaspersky Plus  Smart Home Monitor - is detecting as "Kaspersky found an unknown device in the network" - have a *proper* name - in (your) MyKaspersky account?  
  4. IF the answer to 2. is 'No' - *manually* - in Kaspersky Plus, Smart Home Monitor - rename the Latop from unknown to the name in (your) MyKaspersky account: How to change the device name.

USER_2024-03-09_111928.thumb.png.78b6ca9d885eaa61a2ea57ae70880c2c.png

Thank you?
Flood?+?

Resource: 

About the Smart Home Monitor

Edited by Flood and Flood's wife
formatting || added resource: How to change the device name
Posted

Thanks, the name of the laptop in Mykaspersky - Devices was wrong. I corrected it. My right hand didn't know ...

  • Haha 1
Flood and Flood's wife
Posted
  On 3/9/2024 at 1:50 AM, vdorta said:

Thanks, the name of the laptop in Mykaspersky - Devices was wrong. I corrected it. My right hand didn't know ...

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Hello @vdorta,

You're most welcome!

Excellent work?

Thank you for taking the time to share the outcome with the Community!

Flood?+?

  • 9 months later...
Posted

I regularly have to rename the devices as it doesn't remember them. I know the IP addresses so I know which device it is saying is Unknown. I rename them and within 24 hours My Kaspersky has forgotten them.

What's the point of this product if it continually shows unknown devices which are in fact known? 

And I can't turn it off. I tell it to forget the network and that lasts for about 10 minutes. 

How do I stop this module please, it's a complete waste of time?

 

Flood and Flood's wife
Posted
  On 1/5/2025 at 10:19 AM, Meriel said:

I regularly have to rename the devices as it doesn't remember them. I know the IP addresses so I know which device it is saying is Unknown. I rename them and within 24 hours My Kaspersky has forgotten them.

What's the point of this product if it continually shows unknown devices which are in fact known? 

And I can't turn it off. I tell it to forget the network and that lasts for about 10 minutes. 

  1. How do I stop this module please, it's a complete waste of time?

 

Expand  

Hello @Meriel, 

Welcome!

In the Kaspersky application, select Security settings, select Firewall, *uncheck* Show devices that are connected to my networks, select Save, select Confirm: 

image.thumb.png.5a3db5daa4f6c78435a35c142d35c2a6.png

Thank you?
Flood?+?

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