Kaspersky Endpoint Security for Windows protection is out of date

[michellepace]

Hello there, Just wondering if anyone can shed some light on why windows is telling me Kaspersky needs to be updated. As far as I can see - - Kasperky is updated...?

1. Widows 10 "Virus & Threat Protection" shows that "Actions are needed"
2. I see "Kaspersky Endpoint Security for Windows protection is out of date"
3. So I click "Install Update" but nothing happens
4. I open up Kasperky itself and see nowhere that I can updated, (The Password Protection setting in the web console for the policy this workstation is using is OFF)
5. I look at the update task, to me everything seemed to have updated yesterday without incident (see UpdateReport.txt attached)

Thanks in advance, Michelle

[michellepace]

Not to worry. I fixed this by forcing an update via the web console: Devices > More > Manage database update > Start Database Update