Kaspersky endpoint security 10 ver 10.3.3.275 AES256 (m3, m4,AES256)

[HKC]

Hi, How can I download the updated data files of the caption mentioned version and deploy to all other offline computers to update them. Please help!!!

I downloaded to a folder and was able to update to that computer only but not able to apply it in other computers.

[Guest #37]

Hi,

Please upgrade to a new version.

Review: https://support.kaspersky.com/corporate/lifecycle#b2b.block0.kes10

KES v10.3.3.275 is End of Support.

KES v10.3.3.304 is Limited Support until May 2022.

Regards

 

PD: You can use KSC for this, and/or KL Updater utility.

Review:

https://support.kaspersky.com/KSC/13.2/en-US/46875.htm

https://support.kaspersky.com/updater4

[HKC]

Hi,

I access the link but there is  no link to download 10.3.3.304 data files ? 

[Guest #37]

Hi,

Your post title says v10.3.3.275.

But good question, I will ask to Kaspersky about this.

But as I have commented the best option is: please upgrade to a new version 11.

Regards

[Guest #37]

Hi,

Answer: 10.3.3.304 is the same as 10.3.3.275 only it has a patch.

So 10.3.3.275 will work for both. 

Regards

[Guest #37]

Hi,

Sorry, I thought you are talking about Kl updater utility not about KES download.

For KES v10 downloads you have to open a support ticket in Kaspersky Company Account asking about it, but remember that v10.3.3.304 is Limited Support until May 2022, the best option is to install KES v11.

Download: https://www.kaspersky.com/small-to-medium-business-security/downloads/endpoint

Regards

[HKC]

Hi, I just need to update the data files for all offline computers. Please advise what is the procedure to do it ?

[Guest #37]

Hi,

As I said:

You can use KSC for this, and/or KL Updater utility.

Review:

https://support.kaspersky.com/KSC/13.2/en-US/46875.htm

https://support.kaspersky.com/updater4

https://support.kaspersky.com/15691

Regards

 

[Igor Kurzin]

Hi @HKC,

Here is how you can use Updater utility to download updates, share them in your local network and then update other offline workstations: 

https://support.kaspersky.com/15691#block2

  Reveal hidden contents

How to use the downloaded files to update Kaspersky applications

In your Kaspersky application, change the update source to the folder with the updates you have downloaded with Kaspersky Update Utility. To update the applications without internet connection, share the updates folder through the local network or copy it to a removable drive.

How to update Kaspersky applications through the local network

1. Give network access to the Updates folder.
2. In the settings of your Kaspersky application, specify the shared Updates folder as an update source.

How to update Kaspersky applications using a removable media

1. Copy the Updates folder to the removable drive.
2. Insert the removable drive into the computer on which the update is required.
3. In the settings of your Kaspersky application, specify the Updates folder on the removable drive as an update source.

 

[ak01]

Theoretically (I have not done this before) you can download the Updates with the update tool https://support.kaspersky.com/updater4 to a folder an point the KSC update task to that (shared) folder.

[HKC]

Hi Caos,

How to ask for Company Account support. I do not have the activation code but I have the Key ?

[Igor Kurzin]

Hi @HKC, 

When creating a Company Account you can upload the key file: 

 

https://companyaccount.kaspersky.com/account/login

[HKC]

  On 4/28/2022 at 12:07 PM, Igor Kurzin said:

Hi @HKC,

Here is how you can use Updater utility to download updates, share them in your local network and then update other offline workstations: 

https://support.kaspersky.com/15691#block2

  Reveal hidden contents

How to use the downloaded files to update Kaspersky applications

In your Kaspersky application, change the update source to the folder with the updates you have downloaded with Kaspersky Update Utility. To update the applications without internet connection, share the updates folder through the local network or copy it to a removable drive.

How to update Kaspersky applications through the local network

1. Give network access to the Updates folder.
2. In the settings of your Kaspersky application, specify the shared Updates folder as an update source.

How to update Kaspersky applications using a removable media

1. Copy the Updates folder to the removable drive.
2. Insert the removable drive into the computer on which the update is required.
3. In the settings of your Kaspersky application, specify the Updates folder on the removable drive as an update source.

 

Expand  

Hi Igor,

I followed the guides but it did not update the data files. See my snapshots and advise when went wrong.

[HKC]

  On 4/29/2022 at 4:22 AM, Igor Kurzin said:

Hi @HKC, 

When creating a Company Account you can upload the key file: 

 

https://companyaccount.kaspersky.com/account/login

Expand  

Hi Igor,

I do not have the key file now. The installation job was done few years back and I do not have idea where it was now !

 

[HKC]

  On 4/28/2022 at 1:27 PM, ak01 said:

Theoretically (I have not done this before) you can download the Updates with the update tool https://support.kaspersky.com/updater4 to a folder an point the KSC update task to that (shared) folder.

 

Expand  

Hi ak01, the link you provided is to download the Kaspersky Update Utility 4.0 which I have done it already.

[HKC]

  On 4/28/2022 at 12:07 PM, Igor Kurzin said:

Hi @HKC,

Here is how you can use Updater utility to download updates, share them in your local network and then update other offline workstations: 

https://support.kaspersky.com/15691#block2

  Reveal hidden contents

How to use the downloaded files to update Kaspersky applications

In your Kaspersky application, change the update source to the folder with the updates you have downloaded with Kaspersky Update Utility. To update the applications without internet connection, share the updates folder through the local network or copy it to a removable drive.

How to update Kaspersky applications through the local network

1. Give network access to the Updates folder.
2. In the settings of your Kaspersky application, specify the shared Updates folder as an update source.

How to update Kaspersky applications using a removable media

1. Copy the Updates folder to the removable drive.
2. Insert the removable drive into the computer on which the update is required.
3. In the settings of your Kaspersky application, specify the Updates folder on the removable drive as an update source.

 

Expand  

Hi, I want to know what is the difference in saving folders - Updates folder and Temporary folder when download the data files. Also which folder should be applied to share with other devices to update the data files.

[Guest #37]

Hi,

- You can see your license on any installed KES (In license or in support). With this, your company data, your name, license purchase date, etc.. contact with kaspersky support in your region so they can review it and send you your activation code and your keys.

I also believe that you can create an account in the Kaspersky Company Account without uploading the license, and after that open a support ticket an attached the license than appears in KES.

- Unckeck Distributing updates

- How to update Kaspersky applications through the local network

1. Give network access to the Updates folder.
2. In the settings of your Kaspersky application, specify the shared Updates folder as an update source.

You can install KSC, create update task using this shared update folder please review: https://support.kaspersky.com/KSC/13.2/en-US/46875.htm

- Please upgrade to KES v11, KES v10 is End of Support

Regards

[HKC]

Hi, How can I contact my local Kaspersky Support. I already sent request over 10 days ago but yet received any call back or email response at all. It is very anonying.

 

[HKC]

@Caos, My case is that all the computers are standalone and no connection to internet and not connected to server so I need to download the data package and store in USB drive then update each computer. My ex-colleague has done it last year but I follow the same step as your suggested but in vain. Appreciate you prompt reply. Even though I upgrade to KES 11, I still couldn't update the data files !!!

 

[Guest #37]

  On 5/10/2022 at 2:16 AM, HKC said:

Hi, How can I contact my local Kaspersky Support. I already sent request over 10 days ago but yet received any call back or email response at all. It is very anonying.

 

Expand  

Hi,

Have you sent request to ..? Have you create your Kaspersky Company Account user? Please post your INC number (ticket number).

Please give more information (Country, etc..)

Please review: https://www.kaspersky.com/about/contact

Regards

[Guest #37]

  On 5/10/2022 at 2:20 AM, HKC said:

@Caos, My case is that all the computers are standalone and no connection to internet and not connected to server so I need to download the data package and store in USB drive then update each computer. My ex-colleague has done it last year but I follow the same step as your suggested but in vain. Appreciate you prompt reply. Even though I upgrade to KES 11, I still couldn't update the data files !!!

 

Expand  

Hi,

Please review: https://support.kaspersky.com/15691#block2

Download kaspersky update utility to the usb drive, and extract the files here, select the application that you want, select current folder (usb drive), and specify the language version for updates to download.

In the workstations select the usb drive has the update source.

Regards

[HKC]

Hi Caos,

From the guideline, It seems that I have to create two folders - Updates and Temp to store the data files. Am I correct ?

 

[Guest #37]

Hi,

You can select any of the two options.

Regards