kaspersky endpoint 11 block hole network

[sedco]

hi first apologize for the weakness in English after upgrade kaspersky endpoint 10 sp2 to kaspersky endpoint 11 There was a issue with the network My clients are randomly disconnected from their network. no internet . no share and nothing after i pouse the kaspersky for a 1 hours the problem solved ! i checked the log in firewall . network attack detect . behavair detection and There is nothing plz help me tnx

[Nikolay Arinchev]

Hi, Could you please provide us with an export of Network attack report?

[sedco]

Hi, Could you please provide us with an export of Network attack report?

i have gsi report

[Nikolay Arinchev]

Have you tried to disable KES components one-by-one to determine which one causes the problem?

[sedco]

Have you tried to disable KES components one-by-one to determine which one causes the problem?

yes i tried disabling components one by one but desabeling any of them did not solve my problem however when pouse the kaspersky for a 1 hours the problem solved ! i think network attack block something but nothing in report and log

[Nikolay Arinchev]

Thank you for that info! Please create a request to companyaccount.kaspersky.com to get PF7517. Please install the patch and let us know is the issue solved.