Kaspersky doesn't import settings

[nicos18]

Hi,

Kaspersky doesn't import my settings as instructed. When I go to "Import settings", I choose the .cfg file and then, at the end of the process my settings aren't imported; My version of Kaspersky is 21.6

This happens both on Windows 11 21H1 and 22H2.

The only thing that I did in the meantime was to switch from Windows 11 Pro to Home; before that I didn't have problems with the settings export/import.

I hope that this is not the problem, is it?

[nicos18]

Any advice?

[harlan4096]

Contact to K. Support: https://support.kaspersky.com/b2c/Global

 

 

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