Kaspersky does not allow VPN to be established with F5 Networks

[AlcyPashe]

I can't establish a connection to my work VPN, we use F5 Networks and the antivirus is not detected.

[Flood and Flood's wife]

Hello @AlcyPashe, 

Welcome!

1. Which KAV version & patch(x) x=letter, on the Windows Taskbar or hidden icons, righclick the Kaspersky icon, select About?
2. In KAV Reports are there any events that show  “failed connections for your work VPN” & or “F5” events? 
3. Have any exclusions been applied? 
4. Is F5 installed on the same computer as KAV? 
5. Is KAV Premium or Free? 

Please let us know?

Thank you🙏

Flood🐳+🐋