Kaspersky Database out of Date [Moved]

[Sander]

Dear All,

I manage a large company and we are having some issues with updates the kaspersky databases via the Kaspersky Security Center.

Whenever I start the Update Database task, it quickly shows 1% and after a few seconds it is already completed, but the Console is not changes.

The Servers are still maintaining the “yellow” status.

This is only for a few servers and I can not find the solution for it.

 

Could someone please assist me with this?

[Berny]

@Sander Welcome. Please check this pinned Topic

[apasha93]

First try to update the kaspersky server from administration console. Then run the task of update to those servers showing yellow status.

[hvswaemen]

I work for the same company. My collegue made yesterday the first post.

 

Kaspersky Server:

The version of the Kaspersky Security Center is 10.3.407

Application Version: 10.0.0.486

Installed updates:  Critical Fix ProductCore 13 (KB13463) on the Kaspersky Server

 

When we click on one of the outdated servers we can see that the last update was 6 hrs ago. So it seems the server gets updates but Security Center says , that the server is outdated.

 

What other things can we do ? What is the best order to make steps ?

 

[Guest #37]

Hi,

Please upgrade KSC to a newer version (KSC v11 or KSC v12)

Review: https://support.kaspersky.com/corporate/lifecycle#b2b.block3.ksc10

KSC v10.3.407 status End of support.

Regards