Kaspersky blocking Outlook Classic (Office 365) Linked Images

[Kathie]

Kaspersky Total Security is blocking linked images in my emails in Outlook Classic (Office 365).  This is 100% Kaspersky causing this issue because when I pause protection of Kaspersky, all linked images in my email are there and not blocked at all.  It is not realistic for me to enter the domain of every single person i receive email from to a safe sender list.  I use my email for business and I'm listed in a directory where random people contact me and I have no way to know what some random person's domain is going to be so i can add them to a safe sender's list so that I can see any images they might send me.  I also note that all of a sudden I get an error message in Outlook that there is a COM and add-on error from Kaspersky slowing down Outlook and crashing it.  I have no idea what this means, but it's an error I've been having lately.  I've tried disabling anti-banner and private browsing in Kaspersky as i read this as a solution in another post, but this did nothing and did not fix the problem.  Outlook is a software that I have installed to Windows and I'm not viewing email in my browser.

[Berny]

@Kathie Welcome.

Kaspersky Total Security  is outdated, please upgrade for free to Kaspersky Plus

[Kathie]

1 hour ago, Berny said:

@Kathie Welcome.

Kaspersky Total Security  is outdated, please upgrade for free to Kaspersky Plus

My apologies.  When I purchased the license, it was for Kaspersky Total Security, but i guess the app updated itself.  I have Kaspersky Premium.

[Berny]

@Kathie

Please remove the Anti-Virus Addin and reinstall on-top Kaspersky Premium ?

[Kathie]

There is no option to uninstall the add-on, only an option to disable Kaspersky in Outlook and I did that and the images still are blocked.

[Berny]

Did you try a reinstall ?

[Kathie]

5 minutes ago, Kathie said:

There is no option to uninstall the add-on, only an option to disable Kaspersky in Outlook and I did that and the images still are blocked.

I additionally have also disabled the setting in the screenshot below.  Even though in the screenshot it says it's on, i did turn it off to see if it would fix the problem and it didn't.  How do i get in touch with tech support for Kaspersky?  they should know the answer, it's their software.

Reinstall what?  Outlook?  Yes, i did reinstall it.  Kaspersky?  No, i didn't do that.

[Kathie]

I'm not going to uninstall Kaspersky to see if it fixes the issue because I have Kaspersky installed on several computers/devices and this is a problem on all devices and Kaspersky blocks the images in Outlook on all devices.  It's a setting somewhere that just needs to be turned off and I can't find it.  Thank you for your help though.  

[Berny]

Please reset Kaspersky settings to default ?