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Kaspersky blocking Outlook Classic (Office 365) Linked Images


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Posted

Kaspersky Total Security is blocking linked images in my emails in Outlook Classic (Office 365).  This is 100% Kaspersky causing this issue because when I pause protection of Kaspersky, all linked images in my email are there and not blocked at all.  It is not realistic for me to enter the domain of every single person i receive email from to a safe sender list.  I use my email for business and I'm listed in a directory where random people contact me and I have no way to know what some random person's domain is going to be so i can add them to a safe sender's list so that I can see any images they might send me.  I also note that all of a sudden I get an error message in Outlook that there is a COM and add-on error from Kaspersky slowing down Outlook and crashing it.  I have no idea what this means, but it's an error I've been having lately.  I've tried disabling anti-banner and private browsing in Kaspersky as i read this as a solution in another post, but this did nothing and did not fix the problem.  Outlook is a software that I have installed to Windows and I'm not viewing email in my browser.

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Posted
1 hour ago, Berny said:

@Kathie Welcome.

Kaspersky Total Security  is outdated, please upgrade for free to Kaspersky Plus

My apologies.  When I purchased the license, it was for Kaspersky Total Security, but i guess the app updated itself.  I have Kaspersky Premium.

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