Kaspersky blocking Hyper-V VM replication [MOVED]

[fadiahdab]

Hi dears,

I have no ideas what is happening  i have Kaspersky installed for more that 6 months with out any issue till today , the replication in hyper V gets stuck in critical status until, I pause the protection for kaspersky endpoint security on both hypervisors 

the TCP 80 port is already opened the firewall is not the issue 

please your suggestion 

[Kinnari]

Greetings Fadiahdab!

Please contact technical support by opening a support case at companyaccount.kaspersky.com or call 781.503.1880 option 3.

Working hours: Mon–Fri, 10:00 am – 5:00 pm (ET)
Excluding company holidays

https://support.kaspersky.com/us/b2b/US

To protect you as our customer, Kaspersky Lab requires any person contacting support to be registered in CompanyAccount. When registering, each person is required to enter a valid company name and contact information.

To register for CompanyAccount click on the link below:
https://companyaccount.kaspersky.com/account/create

Once at this site:
• Enter First name, Last name, Company Name, E-mail address.
• Upload a key file (.key) or enter your 20 digit activation code.
• Enter the CAPTCHA code
• Accept the “terms of Privacy Statement”
• Click "Create now"
Once completed, you will receive an email with instructions on how to access Kaspersky Lab support.

For more details, click on the link below:http://support.kaspersky.com/faq/companyaccount_help

Best Regards,

[Skanny]

Fadiahdab,

 

We are facing the same issue for two months now. Kaspersky support has been asking for logs and traces but no solution so far has come out . If you find any solution related to this issue, please let me know.

 

Thanks.