Kaspersky blocking accounting application cahnges

[chonchon]

Hello

I have KSC 11.0.0.1131 with KES 11.2.0.2254 and on servers 10.1.2.996

a month ago we upgrade form version 10 on the workstations

The problem is when accounting department works on their programs they getting error when saving changes that they cannot save the changes,

when i disable kaspersky on the workstation side everything works fine.

the change are saved on the servers (the error is with saving on two different server withe different programs.

this did not happen on version 10.

the kaspersky event log both on KSC and local computer show nothing.

i tried to exclude the programs and folder but it’s still blocking.

the only thing that works is disable kaspersky on workstation side.

How can i figure what to exclude if the logs show nothing

thanks,

[Nikolay Arinchev]

Hi,

I`m not sure I understood you correctly.

So the problem is, that once KES is working it is impossible to save a file at some shared folder(at the server)?

Thank you!

[ak01]

do you have CF1 installed?

or better KES 11.3

[chonchon]

Hi,

I`m not sure I understood you correctly.

So the problem is, that once KES is working it is impossible to save a file at some shared folder(at the server)?

Thank you!

yes

 

do you have CF1 installed?

or better KES 11.3

I’m doing it right now ksc 12 with kes 11.3