Kaspersky blocked all BF & Origin :( [Closed]

[Angel Of Death]

1. Hello BF & Kaspersky lovers( like me :D ) :).

I have problem with the best Anti-Virus software ever :( When it is installed on Windows 7 x64 and i want to play BF(2,3,4 or BC)the best game ever :) and i start Origin i can't use them. :( BF 2,4 and BC show me that i am offline,BF 3 tell me to connect to the internet(which work perfect in that time)after i try to go inside of some server, the chat in origin stay offline when i am online. What happen? I want to play the best games and to protekt my PC with the best Anti-Virus program and i can't do it. :( I am so,so sad ;( I need quick help! Pls. Thank you.

[battybatmam4unme]

Hi Angel Of Death So sorry to hear you are having troubles with your game and kaspersky.

1. How is kaspersky blocking the game?
2. Is there a notification from kaspersky that is being blocked? If so, can you show us a screenshot of the notification?
3. Can you try exiting kaspersky and try again with your game if you are having the same issues?

To exit kaspersky: Please look for a green shield located at the bottom right corner of your screen > Right click > Click on Exit > A notification will appear and click on 'Continue' Please keep us posted. Regards,

[Angel Of Death]

Hello battybatmam4unme Thank you for your quick answer. :) Yes,there had notifications. [video]https://www.youtube.com/watch?v=2XX1-dWR5CE[/video] I am sorry for xxxxxxxing resolution(the original is better)i don't know why xxxxing youtube did it with that resolution. :/ //Mod Note: edited -> foul language

[kmscom]

Angel Of Death try turning on the Do not scan encrypted connections exception https://help.kaspersky.com/KAV/2020/en-US/68219.htm and check the problem is reproducing. If the problem persists, add the Origin application to the trusted list and enable the Do not scan traffic exception https://support.kaspersky.com/14866#block3

[Flood and Flood's wife]

When Kas sfw is installed on Windows 7 x64 and i want to play BF(2,3,4 or BC), Origin i can't use them.

Hello Angel Of Death, As well as the information from kmscom, Please share with us: KAV:

1. Free or licensed?
2. Version?
3. Patch(x)? x = letter
4. Origin version?
5. BF version?

----

1. Have you engaged Origin/BF developer about their certificates?
2. Have this issue always existed?
3. IF "yes", what's changed, anything hardware, software, network?

IF "no", have you: Uninstalled Orgin/BF, Rebooted using FULL shutdown method. After login: Ensured KAV is active Downloaded & installed a new Origin/BF installer. Rebooted using FULL shutdown method. Activated Origin / BF Rechecked: Result = issue resolved? :relaxed::thumbsup_tone3: - please let us know? Result = issue remains :cold_sweat:, please collect GSI & Windows logs, upload to cloud, post the link in your reply. Thanks. GSI ref: https://support.kaspersky.com/common/diagnostics/3632#block7

[Angel Of Death]

Hello everybody, First of all,thank you very much for yours help. At the momen i am not in my home and i will back in it on 19.08. when i will try everything what you wrote. FLOOD my kav is licensed,it is with last update i don'remember it version.I don't know the answers on the other questions(how i said,because i am not in my home right now). kmscom mscom origin is there in trusted applications. I am so sorry that i can't try everythig what you want. :( Really,i am sorry about that. One more time,thank you VERY MUCH on everyone.I appreciate it! :)

[Flood and Flood's wife]

Hello Angel Of Death, Thank you for letting us know:pray_tone3:! It's always good to know "free" or "licensed": Kaspersky free sfw has limitations, we base our configuration guidance specific to the product. Enjoy your ????time away, we'll still be here when you return:slight_smile: Best regards.

[Flood and Flood's wife]

origin is there in trusted applications.

kmscom wrote:

Angel Of Death try turning on the Do not scan encrypted connections exception https://help.kaspersky.com/KAV/2020/en-US/68219.htm and check the problem is reproducing. If the problem persists, add the Origin application to the trusted list and enable the Do not scan traffic exception https://support.kaspersky.com/14866#block3

Hello Angel Of Death, When you come back to this, can you let us know why "ignore" is answered top the popups & not "add to exclusions"? Please let us know? Thanks

[Angel Of Death]

Hello KAV & KIS fans like me :) I am so much sorry for my late return. :( I write you to inform you that i am still not in my home :(,but i didn't forgot what i promised and i will answer at all question to can be that problem solved. One more time i so sorry for my missing so long time. :( Ура! Водка от меня! :D

[Angel Of Death]

Hello everybody,

I am sorry for my long absence. :/

@kmscom I tried it and it work! :) But is that good to be such as “ Do not scan encrypted connections “?