Kaspersky behaving weirdly

[Gavan]

So I had Kaspersky for many years, and everything was fine, however recently it started constantly crashing on its own then restarting, crashing, restarting and so on...

It also sometimes shows that my subscription isn't active/ended, although it isn't, when I restart the program it's fine again. I also can not update the database.

Sometimes it's also asking me to either restart the program or the PC.

I have reinstalled the program several times, which only seems to help for the first 1–2 days, then it's back to crashing.

Thanks for help in advance.

 

Windows Version: 10.0.19044 Build 19044

Edited July 28, 2023 by Gavan

[harlan4096]

Welcome to Kaspersky Community.

 

Can You provide the exact version of your K. product?

[Gavan]

Kaspersky Plus 21.13.5.506 (a)

[harlan4096]

Ok, You can try to get the new 21.14... depending on Your country region.

 

Also, those crashes look not so good, check Your Windows has ALL the Security Updates installed, also check Optional. 

 

Check also Your system hard disk health, try a ScanDisk.

 

I guess You don't have other security solutions installed in the system.

 

If still no luck, You better contact to official Kaspersky Support https://support.kaspersky.com/b2c#contacts