kaspersky app rating feature popups

[Bav]

So I am minding my own business watching a movie (browser was in windowed mode, not full screen), and Kaspersky just decided to pop up a nice big message asking me to rate how easy it was to activate the program. Almost had a heart attack (figure of speech). To shut it up, I rated it 7 stars and then it wanted to text.. it just HAD to keep bothering me, didn't it. So I explained my rating. I do not want to do this garbage. 

WHAT THE......?

I had already unchecked ALL the notifications promo options etc... in Kaspersky options, so I presumed crap like this would never happen.

I have used the app for all of 2 days, and already, this...

I need to know NOW if this is going to be something that keeps happening, as this is something I will NOT nor EVER tolerate. I believe no PAID app has the right to do that nonsense and I consider that to be PUP behaviour in itself.

If this is going to continue, I am uninstalling, getting a refund and going back to Malwarebytes, so please tell me ASAP. Just be honest about it so I know.

This is poor behaviour and not cool in any way shape or form. Avira never bothered me with crap like that, nor Malware Bytes. It's a shame, as Kaspersky is my favourite overall AV product thus far, and I thought I was finally happy and had a good all in one security program, but I really won't tolerate promotional popups of any kind or asking for ratings popups. That's not what I buy an AV suite for.

I am on Kaspersky standard, so I better not see annoying popups telling me to get the VPN and upgrade to a higher tier etc, I *specifically* CHOSE standard as it's the only one that doesn't include or install the VPN, as I never, ever will use any VPN other than Nord, and I specifically get annoyed at AV products with this new trend to force install their logged VPNs that I will never use.

I just want a product that never hassles me.... so....

again, please let me know if this will keep happening.

And if so, shame on you.

 

If not, and that's it, well ok then.

 

 

 

 

Edited August 25, 2023 by Bav

[Bav]

Your app is a disgrace Kaspersky. It has been quiet for 2 days, I thought that was it, and I was minding my own business watching a movie on amazon prime when what did I get? A big popup on the bottom right covering a quarter of the screen asking me if I wanted to install Kaspersky on my mobile.

 

Sure, there was an option for "don't ask me this again" but I have no idea how many more different messages I am going to get before this stops happening, or if it WILL stop.

 

I am going back to the combo of defender and Malwarebytes and getting a refund on Kaspersky for a second time. There won't be a third. I have compiled a list of grievances I have with the operation of the product, that I wanted to talk to support about, specifically how you can't enable outbound internet connection notifications without enabling the main app interaction notification which notifies you about EVERYTHING an app tries to do (launch, modify registry, access said folder, etc etc). All I want is an "this app is trying to access the internet, deny or allow" but I have to click 9 different allows just to get ONE game to run, it's crazy. So anyone who wants to keep their sanity just disables all outbound notifications. Sure you can trust an app but not even that is foolproof, I have trusted HD Sentinel 100 times and it disappears from trusted on every launch and I get registry access popups, so I just gave up and disabled those notifications. Why you don't have a "depth of notifications" and for example "alert on internet access only attempt" option, in SUCH a deep program, I have no idea. You've made the outbound notifications all but useless as it stands. And who wants to completely trust every app on their system anyway?

I had been compiling all the data and how it could be made more user friendly but I don't think there's a point.

At this stage the program is as bad as Mcafee and Norton in the spam department and doing the things I specifically want an AV app to NEVER do.

I have no idea why someone like Kaspersky who I always trusted and respected would resort to these childish tactics, but, that's it for me.

All I want to know is how to remove the program with NO trace in my registry and without messing anything up that would make me think I need to format and re install windows 11.

Anyone with knowledge on that? How to truly and completely uninstall this adware? (it's adware by its very definition, as I have unticked all the notification popups and it's still behaving as adware would, as I have explained. Advertising the mobile app while I am on a PC, is adware. I took pics for proof also).

 

 

[vtuggle]

Thank you so much for writing this! I am using the free version, and I am about fed up with popups that tell me I should get the paid version.

I am not going to get the paid version. You have multi-million dollar accounts that can pay your fees and keep you in chocolates. The free version is for the people stuck at home with no money. We are never going to buy your program. We don't need anything fancy. We just need to be sure our computers are not taken over by nefarious villains. If you keep annoying us, we are not even going to use the free program and recommend the paid version to our friends with money.

Irritating your customers is not the way to keep them. I don't know what they are teaching in business school these days, but it seems to be lies about the value of annoying your customers half to death in order to milk more money out of them.

All you are doing is driving us away.

Stop it.

For the good of humanity. Stop driving your customers crazy.

[Flood and Flood's wife]

9 hours ago, vtuggle said:

I am using the free version, and I am about fed up with popups that tell me I should get the paid version.

I am not going to get the paid version. You have multi-million dollar accounts that can pay your fees and keep you in chocolates. The free version is for the people stuck at home with no money. We are never going to buy your program. We don't need anything fancy. We just need to be sure our computers are not taken over by nefarious villains. If you keep annoying us, we are not even going to use the free program and recommend the paid version to our friends with money.

Irritating your customers is not the way to keep them. I don't know what they are teaching in business school these days, but it seems to be lies about the value of annoying your customers half to death in order to milk more money out of them.

All you are doing is driving us away. Stop it. For the good of humanity. Stop driving your customers crazy.

Hello @vtuggle, 

Welcome!

1. The options discussed here in v21.13: How to configure delivery of notifications containing news and special offers from Kaspersky -> appear not to be available in v21.16 -> we have 21.16 Free -> they sure have vanished; why oh why Kaspersky? Howling at the moon🤬!

Moving right along...............

2. Settings, Interface Settings, Notification settings, in the *Informational* section, review the *Notify on screen* column - uncheck any that you think will offend humanity, select OK, Save, Confirm:

3. In (Your) MyKaspersky account -> Account settings -> Consents, select Decline:

*Additional @vtuggle, we don't get popups telling us to use/buy the *paid* version & we *NEVER* touch any option marked Standard / Plus or *soliciting* us to Choose🙄

Thank you🙏
Flood🐳+🐋

**IF** any Kaspersky big guns read this:

The Kaspersky Free *application* Help redirects to Kaspersky Standard | Plus | Premium -> 21.16 doco. 

https://support.kaspersky.com/help/Kaspersky/Win21.16/en-US/226944.htm

&

The Kaspersky Free Online Help doco is *old* -> 21.13. 

https://support.kaspersky.com/help/Kaspersky Free/Win21.13/en-US/101565.htm

Thanks as always. 

Edited March 6 by Flood and Flood's wife
Additional - note to vtuggle