windows 11 Kaspersky App caused Windows 11 apps go offline

[Inexperto]

All of Windows Apps that require Internet, even prompts to login to MS account, failed as they couldn't detect internet connection. This was all of a sudden. I have windows 11 to the last cumulative update. Afeter trying so many things, like desactivate PROXY, change DNS, disable Kaspersky VPN, and suspend Kaspersky protection. Nothing worked. Finally the issue was gone when I uninstalled Kaspersky Security; VPN and password manager. I have time of subscription left still, and I need an antivirus. What could have happened with the Kaspersky apps to cause this, and is there a configuration which avoids this issue?

Thanks

[harlan4096]

Welcome to Kaspersky Community.

 

Were You using Kaspersky VPN when getting those issues?

[Inexperto]

hello. I had the Kaspersky VPN installed but disabled.

[harlan4096]

Can You provide the exact version of Windows 11 installed please?

 

[AlexeyK]

В 09.12.2025 в 21:54, Inexperto сказал:

Kaspersky Security

And the full version of the product.

If you don't remember the version after uninstalling, you can find it out in the Reliability Monitor on the date of removing.

Edited 22 minutes ago by AlexeyK