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Kaspersky antivirus 21.4 tempio folder with 325 gb, unable to delete

Hi support I face an issue, i'm using kapersky antivirus 21.24.8.522 on a windows 10 LTSC i have a SSD drive of 1 TB near full, and i saw that i have a folder tempio in :

C:\ProgramData\Kaspersky Lab\AVP21.24\Temp

That use 325,8 Gb of disk space and i need to gain storage on my root drive, what ever the way i use i'm unable to delete this folder, a video on internet told to stop self defense of kaspersky to delete the folder but i have no such option in my AVP 21.4

Btw i have a indentical system on my laptop, LTSC windows 10 AVP 21.4 and i don't face the issue

hope you can help the situation is becaming critic

best regards

G.S.

 

AVPTEMPIO.png

Solved by harlan4096

Featured Replies

Welcome to Kaspersky Community.

 

Weird, my Tempio has 0 bytes in W11 25H2 🤔

 

Disable K. Self-Defense, Exit Your Kaspersky, remove content of Termpio, re-run K. and re-enable Self-Defense.

  • Author

Hi harlan 4096, great news, but i have no item 'self defense' in kaspersky anti virus 24.1

Edited by Strangelove

  • Solution

Yes, You should have it:

 

image.thumb.png.746cd71ab6e85d8d6ea7c8946aa37b99.png

  • Author

i'm sorry i dont have, 

i'm using kaspersky antivuris 21.4

AVP_security.png

its ok i've found auto defense item in settings,

thanks a lot Harlan4096 I've now 578go free on my ssd

kind regards,

f.

 

 

 

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