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Kaspersky 11.09 crashing when uploading PDF file on a software, but 11.07 does'nt. Logs show nothing.


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HorselessName
Posted

Hello there!

I have a app called AllIms which uploads PDF files inside it (It is made using .net or similar), but everytime I upload any PDF on it, Kaspersky simply crashes.
I enabled all log options, on configuration options, but when the crash happens no logs are generated.

Only log I get is "Previous task was not completed." with a yellow warning icon.

The weird thing is that this is only happening on version 11.09.0.

If I downgrade tro 11.07.0, the app works fine.
I did not test 11.08.0.

Well, what could I do?

I tried troubleshooting this, disabled some modules, but still no success to understand what is happening.

Thanks in advance!

  • 2 weeks later...
Posted

Can you try KES 11.11 and see if the problem still happens, please ?

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