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Posted

I purchased a one year Kasperkey Anti-Virus key in August and everything was fine and working, however, I’ve turned on my computer today to find that it’s telling me that I need to put in an activation key because apparently I don’t have one. I put my key that I bought previously in and it just said it was already activated on this account, but I my account is saying I don’t have it activated so some things might be limited?

 

Can anyone help with this? The key was meant to last until August 2021.

Posted

Hi,

Welcome.

Are you signed on my kaspersky (do you have account on my kaspersky)? There you can find license if it is here.

I think it is better contact Tech support via portal https://my.kaspersky.com/

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