Kas Safekid wrong time limit action

[xtrung]

My kid device wrong alert time limit. I have set 3h / day but it always limited after 1h

I have reinstall app but it still not resolve it. PLease help me how can I do?

 

 

[Flood and Flood's wife]

1 hour ago, xtrung said:

My kid device wrong alert time limit. I have set 3h / day but it always limited after 1h

I have reinstall app but it still not resolve it.

PLease help me how can I do?

 

Hello @xtrung, 

Welcome!

1. Which OS version & *build*?- in Windows SEARCH - type WINVER, open the WINVER app & post a screen-print of the result? 
2. Which *version* of Kaspersky Safe Kids is installed -> in Windows *Hidden icons*, right-click the Kaspersky icon, select *About*? 
3. In Notifications - are the 25 Notifications *all* for the *blocked* device? 
4. In a public Forum, for privacy & security of (you/your) family, we've asked the Moderators to cover-up personal information; we ask for (your) understanding please? 

Post back please? 

Thank you🙏
Flood🐳+🐋