Issues with device report and blocking site

[sclee12]

No reports are being generated despite the device being used. Please help. 

Also, blocked site: https://www.getepic.com/ not being blocked.
 

 

[Igor Kurzin]

Hi @sclee12 , 

Is the issue still actual?

Please restart Safe Kids (exit and start again), restart browser, try opening https://www.getepic.com/, how will it go? 

If the issue persists, do you mind getting in touch with support via ‘Contact support’ at this form: https://support.kaspersky.com/b2c/