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Is this for IT professionals only?


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Posted

This doesn't only go for Kaspersky. There are millions of other programs that do the same thing. Hell, even OSs do it. They speak in obscure language that not everyone understands. No one speaks in layman terms so that anyone understands what is going on. I don't understand why this.

I got a pop up message from Kaspersky that won't go away unless I make a choice. It doens't explain what each choice means. It says:

Select method of processing legitimate software that can be used by intruders to damage your computer or data.

Detected: not-a-virus-RiskTool.Win32.HideExec.ib
Location: C:\\.....

  • Skip
  • Delete Archive
  • Add to exceptions

Now how in the world am I supposed to know which option to choose and what will happen if I choose the wrong one? There's no explanation for anything? Isn't this program designed for all users for home use? How many people have this knowledge to choose the correct option without any explanation? This is ridiculous. Why can't they just speak in ENGLISH?

I have another warning that I'm pretty sure is not a threat. The location is a normal program on my computer so I don't know whether to choose IGNORE or ADD TO EXCLUSIONS??? What is the difference? What will happen when I chose one or the other? Why is everything so cryptic?

Posted

Hello @roso,

Kaspersky offers settings for each type of user and their experience and knowledge.
So first the question: have you changed anything in the default settings? Please go to 'Settings->Security settings', expand 'Advanced settings' below and select 'Exclusions and actions on object detection'.
There, for less experienced users, the option 'Perform recommended actions automatically' should be enabled (default setting).
 

Spoiler

image.thumb.png.bb902ebc4532e58ca91ebdbe7b8ac97c.png

This way Kaspersky will make almost all decisions itself and you won't see any prompts.

Regarding your detection: 'not-a-virus-RiskTool' indicates a known program/tool, but it can also be used to damage the computer.
For a more accurate statement, we should know the name of the program. Can you please post more info from the reports?

Posted

Thank you. Everything under that setting is green checked.

I doubt the file detected is a threat as it's in a folder that has to do with a hard drive on my PC: C:\Program Files (x86)\Western Digital\Discovery\Current\resources

But I have no idea what happens when I make any of those choices. I'm sure an IT professional would know but I'm not one so why is everyone who is not a CS graduate left to wonder and guess what to do? Why can't they just explain it in plalin English?

Posted

I have a completely different opinion on the subject, Kaspersky is very user-friendly even for someone who has not had any previous experience with it. I say this as someone who has used others where doing individual tasks automatically was quite a problem. 

Posted
8 hours ago, LoadError said:

I have a completely different opinion on the subject, Kaspersky is very user-friendly even for someone who has not had any previous experience with it. I say this as someone who has used others where doing individual tasks automatically was quite a problem. 

Thank you for sharing. So which option would you choose and why?

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