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Is this additional external apps is from Kaspersky or Hackers?

Dear Kaspersky, I have completed scanned the android phone. It find no threats. However, it come out message that need to download external apps.

I am wonder is it from Kaspersky or hackers?

Thanks.

 

WhatsApp Image 2025-01-06 at 14.41.52_3e81cd7d.jpg

2 WhatsApp Image 2025-01-06 at 14.42.37_125e2b73.jpg

Featured Replies

2 hours ago, TAN said:

I have completed scanned the android phone. It find no threats. However, it come out message that need to download external apps.

I am wonder is it from Kaspersky or hackers?

Hello @TAN

Welcome!

  1. Where is the "message to download external apps"?
  2. Did (you) take a screen-print (A) - the 'share' message for screen-prints is normal, IF (you) did. 
  3. What are the two outstanding notifications (B)? 

image.thumb.jpeg.ef1b6153d45ab053d01448a14921d475.jpeg

Thank you?
Flood?+?

Edited by Flood and Flood's wife
formatted image

  • Author

Recommend this app . You marked as "A"  CC4CAC7247........ It asked to share. What is it ? What shall I do next? 

2 hours ago, TAN said:
  1. Recommend this app .
  2. You marked as "A"  CC4CAC7247........ It asked to share.
  3. What is it ? What shall I do next? 

Hello @TAN

Thank you for posting back!

  1. This is from Kaspersky & it's normal. 
  2. (A), the image, the application offers the option to 'share' the .png image via Nearby share - is Bluetooth enabled ? OR Oppo share - is the phone an Oppo
  3. Has Sharing been enabled? Do (you) use Sharing? IF NO - disable Sharing - use (your) phone instructions guide to do this as they will be specific to (your) phone; (for us, we use Samsung, Settings, Connected devices, Quick Share, Nearby sharing).
  4. IF the screen-print is still on the screen, exit the image -> go to & select the three vertical bars ||| (1), select Close all (2)                                                                                                                                   image.thumb.png.b21c84bd22327c3b82e082824aac4e39.png
  5. ***IMPORTANT*** what is (B)? 

Thank you?
Flood?+?

Edited by Flood and Flood's wife
formatted image

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