Invalid credential error when connecting through the web console.

[LouisLewis]

A few days ago, while I was trying to fix the connection error to Kaspersky Endpoint Security (KES), I encountered an issue related to login credentials. According to my findings in the Event Viewer, I changed the login account to a local administrator account using klsrvswch.exe. After completing this process, I was able to log back into KES through the MMC console.

However, when I tried to log in via the Web Console, I received an "invalid credential" error. I have double-checked the password and attempted to log in again, but it still doesn't work. Is there a way to resolve this issue?

[DonKid]

Please, open a ticket here.