Installation Problem - Not supported in your region

[rgoquindo]

I have purchased Kaspersky Premium in Saudi Arabia, And share it to my family in the Philippines but can not iinstall due to not supported in your region.  Before I have Total Security but never experience this installation problem.

[Flood and Flood's wife]

59 minutes ago, rgoquindo said:

1. I have purchased Kaspersky Premium in Saudi Arabia, And share it to my family in the Philippines but can not iinstall due to not supported in your region. 

• Before I have Total Security but never experience this installation problem.

Hello @rgoquindo, 

Welcome!

The issue(s) cannot be fixed by the Kaspersky Community. Only Kaspersky Support may be able to assist; they have access to your private information.

On the support page: https://support.kaspersky.com/b2c#contacts, select either Chat or Email, then fill in Activation and license issues, Other template; please include any screen images of the error & a detailed history. Support may request logs, traces & other data; they will guide you. 

Please share the outcome with the Community, when it's available? 

Thank you?
Flood?+?

Error resource: 

Regional restrictions

Edited February 11, 2023 by Flood and Flood's wife