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Installation Package removal problem


Go to solution Solved by ElvinE5,

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Posted (edited)

Hello dear colleagues. 

I'm having trouble fixing an error that was caused by deleting a folder from  \Packeges\NetAgent_11.0.x.x.x. 
Because it was an old agent not being used anymore, I decided to delete the folder itself. But now every time I click right button - install application - Deploy Kaspersky Security Center 13.2 package I get an error.  Failed to retrieve information about installation packages from Administration Server. And it's searching for this specific folder. I will attach a screenshot. 

How do I stop Kaspersky from searching for old packages? It's been a few days and I can't find anything. 

Kaspersky problem.png

Edited by MihailSol
  • Solution
Posted

Do not remove unnecessary packages manually from the ... delete the package in the group of installation packages in the corresponding KSC tab

Спойлер

image.thumb.png.8b97ab3cf8369d034e718f38a86f2a18.png

try deleting it now...maybe that will fix the situation...

  • Thanks 1

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