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Installation locked on "setting up anti virus protection"

Hello,

Everything was working fine with kaspersky premium, but 1 week ago it started up with the screen attached (locked on the "setting up antivirus protection" step) and now it appears every time I start my computer and it stays like that forever so I can't update my protection anymore.

I'm on windows 11 22H2.

Thanks a lot in advance.

Capture d’écran 2023-09-11 190359.png

Featured Replies

@FritzLaSaucisse Bienvenu,

Please try this  ?

  • Download the Kaspersky installer 
  • Uninstall Kaspersky + Reboot 
  • Reinstall Kaspersky + Reboot 

 

Reinstall 

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