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Installation is not required. The device is managed by a different Administration Server


Go to solution Solved by DonKid,

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Posted

Hi team,

Our windows 10 computers and servers show that installation is successful but we get the above notification

"Manage by different server"

We are using security centre 13.2 and endpoint agent 3.12

I cant manage my endpoints properly from security centre please help.

Screenshot 2022-09-20 at 12.43.41.png

  • Solution
Posted

Is the Network Agent package pointing to the same server?
Test this walkthrough on 1 computer

1. Open MS-DOS Prompt in administrator mode.
2. Open the Network Agent directory.

2a. cd "%programfiles(x86)%\Kaspersky Lab\NetworkAgent"    (Windows 64 bits)

   2b. cd "%programfiles%\Kaspersky Lab\NetworkAgent"    (Windows 32 bits)

3. Type klmover -address KSC IP

More information, please see this link.

Check if the issue is resolved

Posted

Great, it is working well thanks.

Can i automate it to run to various endpoints on my network.?

Posted

Yes, you can create a batch script for example.

Please, see this link.

Posted

Hi Thanks, i setup my batch file as instruct in video, when i do a klnagchk, Im getting SSL Authentication error..the certificate is invalid or outdated.

Screenshot 2022-09-28 at 12.07.50.png

Posted

Try to reinstall network agent.

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