Inquiry regarding Windows support for Kaspersky Premium subscription

[anhnhb.ud]

Dear Kaspersky Support Team,

I am writing to request assistance regarding my recent purchase of Kaspersky Premium.

I have successfully subscribed to the plan; however, when I access my subscription dashboard, it only indicates compatibility with Android and iOS. It shows that I have used 1 out of 3 available slots on an iOS device, but there is no option or mention of support for Windows.

As I intended to use this protection on my PC, I am concerned about why the Windows version is not appearing in my account. Could you please check my subscription status and guide me on how to install and activate Kaspersky Premium on my Windows computer?

My account details:

• Email address: *****@*****.tld

• Order/Reference Number: xxxxxxxxxxxx

I have attached a screenshot of my dashboard for your reference.

I look forward to your prompt response and a resolution to this matter.

Best regards, 

Edited Friday at 02:10 PM by Berny

[Berny]

@anhnhb.ud Welcome.

9 minutes ago, anhnhb.ud said:

Could you please check my subscription status 

This is a user Forum who doesn't has access to the License Server.

Please contact Kaspersky Technical Support 
https://support.kaspersky.com/b2c/#contacts
1) Fill in the form
2) Did not find your answer ? Contact Customer Service

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