Indonesian VPN not working (works as malezya)

[MySelcuk]

Hello Why does Indonesian break after every update? Why do we experience this every time? I've been waiting for you to fix this for 3 days. Don't you test anything before updating? I only use it for Indonesian. But this is really starting to get annoying!!!!

[Berny]

@MySelcuk Welcome.

I can't reproduce your issue , please contact Kaspersky Technical Support
https://support.kaspersky.com/b2c/#contacts :
1) Fill in the form
2) Did not find your answer ? Contact Customer Service

Spoiler

 

[MySelcuk]

I've reported it everywhere. Nobody is responding.!!!!! If you had any respect for your customers, we wouldn't have this problem every time!!!!!

[Igor Kurzin]

Good day, @MySelcuk, sorry to hear about this issue. Please let me know the incident number to technical support (looking like INC000000123), I will check. 

[Flood and Flood's wife]

1 hour ago, MySelcuk said:

I've reported it everywhere. Nobody is responding.!!!!! If you had any respect for your customers, we wouldn't have this problem every time!!!!!

Hello @MySelcuk, 

Thank you for posting back!

1. What happens if a test is run with: https://www.maxmind.com/en/locate-my-ip-address ?

Thank you🙏
Flood🐳+🐋   

Edited 12 hours ago by Flood and Flood's wife
added image

[MySelcuk]

Onu yere bildirdim. Kimse cevap vermiyor.!!!!! Müşterilerinize biraz saygılı olsaydınız, her ihtimale karşı bu sorunla karşılaşmazdık!!!!!

 

 

Indonesia VPN problem

Please fix it.

103.146.202.0 ----

103.146.203.255

 

 

IP blocking is wrong, yours is wrong

 

============================================================

I reported it. No one is responding.!!!!!
If you showed your customers a bit of respect, we wouldn't have encountered this problem in the first place!!!!! 

Indonesia VPN problem

Please fix it

IP blocking is wrong, yours is wrong.

Changing the Indonesian IP address will solve the problem.

============================================================

Edited 6 hours ago by Berny
EN translation

[MySelcuk]

Please switch back to the old IP address.

 

[Flood and Flood's wife]

2 hours ago, MySelcuk said:

Please switch back to the old IP address.

1. I reported it. No one is responding.!!!!!

Hello @MySelcuk, 

Thank you for posting back!

1. Not sure if (you) saw the message above from @Igor Kurzin - when the contact with support was made, they gave you a case number - it's *similar* to INC000012345678, please tell us the case number that support gave you? 

Thank you🙏
Flood🐳+🐋   

Edited 3 hours ago by Flood and Flood's wife
formatting

[Berny]

@MySelcuk

4 hours ago, MySelcuk said:

Please switch back to the old IP address.

 

This is a user Forum , unfortunately we can’t fix your problem …