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Importing from Google Passwords is broken.


Go to solution Solved by Flood and Flood's wife,

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Posted

Could you please take note of the following issue? Importing data from Google is not working correctly. Also, the username and password sections are misaligned, with one section appearing one line below the other. When importing data, KPM seems to mix up the website and username fields, password, and website fields. As a result, I am currently unable to use KPM. Please let me know when the update will fix this issue.

  • Solution
Flood and Flood's wife
Posted
11 hours ago, Cihan Ç. said:
  1. Importing data from Google is not working correctly.
  2. Also, the username and password sections are misaligned, with one section appearing one line below the other. When importing data, KPM seems to mix up the website and username fields, password, and website fields.
  3. As a result, I am currently unable to use KPM.
  4. 👉Please let me know when the update will fix this issue.

Hello @Cihan Ç.

Welcome!

We're unable to replicate the issues you're complaining about.

👉Log a request with Kaspersky Customer Service: https://support.kaspersky.com/b2c#contacts; on the support page, select either Chat or Email, then fill in Issues with password database import and export template; please include any screen images of the error & a detailed history. Support may request logs, traces & other data; they will guide you. 

KPM-import.thumb.jpg.05873f5d815b95ad3503053c49a10400.jpg

  • Please share the outcome with the Community, when it's available? 

Thank you🙏
Flood🐳+🐋

Resources: 

Posted

I solved this issue using my Android device and Chrome export. Meanwhile, I didn't want to try exporting from https://passwords.google.com/ again since I solved it this way.
I was using Arc Browser and tried it, but it didn't work by then. I stopped using it and returned to Chrome.

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