IGNORE and Exclusions not working since last update which changed the UI

[snx]

1 When a false positive is detected before i could ignore it temporarily which used to work fine not working anymore

2 Or if something I would use a lot i could add it the exclusions, the item adds to the exclusions list but if i try to open it it still detects it

This all after the major update that changed the UI before all was fine

[Berny]

@snx Welcome.

 ⚠️ Only if you are sure it’s a FP :

• Disable : Performance → PC Speed-up → ⚙️Settings → Perform recommended actions automatically
• Kaspersky will ask you to decide which action to take on detected objects
• Choose  for “Quarantine”
• Restore the  quarantined object
• Create an exclusion rule for the object
• Enable : Performance → PC Speed-up → ⚙️Settings → Perform recommended actions automatically
• Reboot

[snx]

No you're not understanding me, Perform recommeneded actions automatically already set.

The problem is after last update if you click ignore nothing happens, if you add to exclusions it still has problems

 

[snx]

hi do you plan to make ignore work properly like before? if not I have to switch to something else if there is no way to deal with false positives

 

[Berny]

@snx

Please see how to report a false positive 

[asdfghj]

That's not helpful because it's my hosts file. Having the same issue. The "ignore" button does nothing and adding to exclusions does nothing. Can't get rid of a hanging notification on my screen. Uninstalled

[Berny]

@asdfghj Welcome.

Didn’t you reset your hosts file ?

 

[asdfghj]

It's been modified by programs which block telemetry

Edited July 13, 2023 by asdfghj