I would like to reset my activations

[Samblu]

Hello, I got a subscription for 5 PCs  in my account says I got 3 available,but, when I try to add a new PC it saying I exceeded the number of activation.  

[Flood and Flood's wife]

58 minutes ago, Samblu said:

Hello, I got a subscription for 5 PCs  in my account says I got 3 available, but, when I try to add a new PC it saying I exceeded the number of activation.  

Hello @Samblu, 

Welcome!

1. READ & follow: What to do if the maximum number of activations for the entered activation code is exceeded?
2. Log a request with Kaspersky Customer Service, https://support.kaspersky.com/b2c#contacts  - on the support page, select either Chat or Email, then fill in the template as shown: 
3. *Also* -> IF using Chat - ask the operator to email (you) a copy of the chat transcript *before* ending the chat - otherwise (you'll) have no record of the chat*

Thank you🙏
Flood🐳+🐋

Additional resource, Kaspersky blog:  What Is The Limit Of Activations

Edited December 3 by Flood and Flood's wife
added Kaspersky blog

[Samblu]

Thank you for the info. I tried filling the request, I can't seeany button to send it or start a converdation.

Thanks

[Flood and Flood's wife]

2 hours ago, Samblu said:

1. I tried filling the request, I can't see any button to send it or start a conversation.

Thanks

Hello @Samblu, 

You're most welcome!

Thank you for posting back & the information!

1. Post the URL of the page that you've filled in the request on please - so we can check? 

Thank you🙏
Flood🐳+🐋

Edited December 3 by Flood and Flood's wife
added full request