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I paid for 1 year subscript now I need to add activation code


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I noticed my kids phone is not getting blocked at the desired times. When login in https://my.kaspersky.com I am asked for an activation code which I never received.

How can I go about getting one. I paid for 1 year last June 2019

 

Order number:   [Deleted]
Order date: 03-Jun-2019 19:29:48 IST

 

Can you indicate how to solve this issue please

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