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I Have Kaspersky Premium but VPN Secure Connection is still marked as free version

I have Kaspersky Premium, I wanted to try the Unlimited VPN but even though I logged in with MyKaspersy account on the app, it still display as the free version. I tried to logout my accounts, reinstall the apps, restart the computer, nothing works.

I'm using a Mac.

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@FAD Welcome,

Please contact Kaspersky Technical Support, the link is located a the top of this webpage.

  • 2 weeks later...

I asked tech support about this two days ago and got a response yesterday, all they said was to contact tech support again. I'm beginning to wonder if since I paid for the first month of VPN, is the keycode that is used for Kaspersky anti-virus the samd access code for VPN as well, since they came together? if this is not the case, and I haven't recieved an access code the 7 bucks that i paid for this month is toast, I would really like to get my code.

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