Hello;

I have been using kaspersky vpn for ages. I had no issue with Valve games but suddenly Valve Games such as cs2 and dota2 start to kick me out of game. Now KASPERSKY VPN got updated seems like it solded to Pango VPN aka AnchorFree

https://en.wikipedia.org/wiki/AnchorFree

So what makes Russian company solded to another country ?

2 hours ago, LinuxSuperior said:

I have been using kaspersky vpn for ages. I had no issue with Valve games but suddenly Valve Games such as cs2 and dota2 start to kick me out of game. Now KASPERSKY VPN got updated seems like it solded to Pango VPN aka AnchorFree

https://en.wikipedia.org/wiki/AnchorFree

So what makes Russian company solded to another country ?

Hello @LinuxSuperior, 

Welcome!

• Kaspersky has a long-standing business partnership with Pango -> from a case (we) raised with in May 2020: Kaspersky Secure Connection VPN servers are now operated by Pango:

Servers encrypting and redirecting user traffic are located in different regions around the world, including the USA, Germany, Singapore, and many others. They are provided by our partner, the software company Pango. By default, user traffic goes through the quickest virtual server available at the time, which could be located in another country -> About Kaspersky VPN Secure Connection.

• The 'sold" (you) may be thinking of is UltraAV/Pango - read: UltraAV/Pango - due to the US ban of Kaspersky - it only affects US based subscribers & was effective September 2024 - read: Guide on Kaspersky software availability in the United States - note: Kaspersky's VPN *remains* available in the US because it's provided by Pango, IF it wasn't it would also likely be banned.  

1. What happens when cs2 and dota2 'kick you out of the games', what errors do you see? 
2. Have different protocols been tried? 
3. Does using a *different* virtual-location help?
4. Which country do (you) live in? 
5. What is the Windows OS version & *build*, in Windows *Search* - type WINVER, open the WINVER app & post back what's shown? 
6. Which Kaspersky VPN version, on Windows Task-manager, *Hidden-icons*, right-click the Kaspersky VPN icon, select Help, select About, post back the About information please? 
7. Has the VPN been re-installed? 
8. Has the computer been fully powered OFF & powered ON by pressing the power-button? 

Please post back?

Thank you🙏
Flood🐳+🐋

Edited November 6, 2025Nov 6 by Flood and Flood's wife
formatting

Kaspersky got "client" update today(21.23.6.614). So it fix itself i was having UDP MTU issue example image of it. 

Edited November 7, 2025Nov 7 by LinuxSuperior

command

netsh int ipv4 set subinterface “Kaspersky VPN WG Nt Adapter” mtu=1500 store=persistent

OR

netsh int ipv4 set subinterface “Kaspersky VPN WG Nt Adapter” mtu=1492 store=persistent
 

 

@DiDaDi Welcome.

The recommended MTU for WireGuard protocol is 1420 (for Ethernet). 

For a second opinion please contact Kaspersky Technical Support :
→ https://support.kaspersky.com/b2c/#contacts 
1) Fill in the form
2) Did not find your answer ? Contact Customer Service

Please Read before you create a new topic!

For CS2 to run without triggering MTU or UDP errors, you need to set the MTU to 1492 or 1500 — in my case on the “Kaspersky VPN WG NT Adapter.” It works very well for me.

By contrast, when the MTU is set to 1420 on any adapter, CS2 throws a connection error. This is what happens in my setup.

@DiDaDi

Thank you for your feedback , this may be related to your ISP or the type of connection you’re using.
For further advice and specific recommendations please contact Kaspersky Technical Support.

since january i've been having issues with the vpn on the new Valve game "deadlock"

 

https://forum.kaspersky.com/topic/weird-behavior-with-vpn-and-game-servers-only-european-servers-show-up-with-vpn-on-58070/#comment-228351

 

game refuses to detect/connect to most servers except a few european ones and one from america (even if I connect to a VPN server from my own country, only the same european and american servers are detected/can be connected to)

its completely broken

Edited March 2Mar 2 by bababooey