I have a problem with activation code in kaspersky premium

[Ahmedsayed]

I have a problem with activation When I download the kasper program, it asks me to activate the program with an activation code consisting of 20 digit, and I did not receive it from the company how can i get it
i purchase for kasper total security

 

Edited October 25, 2023 by Berny

[Berny]

@Ahmedsayed Welcome.

Please contact Kaspersky Technical Support : https://support.kaspersky.com/b2c/
Also , please check your mailbox spam folder ?

[Ahmedsayed]

i really contact them but no one reply to me what can i do

[Ahmedsayed]

no mail found in spam folder

[Berny]

@Ahmedsayed

When did you contact Kaspersky Technical Support ?
Do you have an INC number ?

[Ahmedsayed]

yesterday and today
yes i have inc:   000015827891

[Berny]

@Ahmedsayed

Thank you for your feedback.
Kaspersky Technical Support will come back to you , please wait another day or so ....

[Ahmedsayed]

ok but you sure they will contact me .. ??

[Berny]

@Ahmedsayed

Yes , in which country did you contact the customer service ?
Also, Kaspersky collaborators are watching this Forum.

[Ahmedsayed]

Saudi Arabia