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I formatted my PC and lost my Kaspersky activation. Is there any way to restore it?


Noor348
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Flood and Flood's wife
2 minutes ago, Noor348 said:

I formatted my PC and lost my Kaspersky activation. Is there any way to restore it?

 

Hello @Noor348

Welcome!

Is the Activation code stored in (your) MyKaspersky account - look in the Subscriptions Tab? READHow to recover a lost activation code via My Kaspersky?

Do (you) have the *original* invoice / order email with the Activation code? 

READWhat to do if you cannot find an activation code.

Thank you🙏
Flood🐳+🐋

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Thank you. but that's what I got.

BTW I didn't change anything on my PC, and I'm using the same one that Kaspersky was installed on before. And I have the code that I got to activate the Kaspersky.

image.thumb.png.377600c5a64b1fd50a27d92fff85c893.png

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Flood and Flood's wife
8 minutes ago, Noor348 said:

Thank you. but that's what I got.

BTW I didn't change anything on my PC, and I'm using the same one that Kaspersky was installed on before. And I have the code that I got to activate the Kaspersky.

 

Hello @Noor348

Thank you for the information!

  1. Please log a request with Kaspersky Customer Service  - they have access to (your) private information & can assist - https://support.kaspersky.com/b2c#contacts, on the support page, select either Email or Chat, then fill in the template as shown; please include a *detailed history*, include the email address (you) use for (your) MyKaspersky account & the Activation code. 
  2. *Also - IF using Chat - ask the operator to email (you) a copy of the chat transcript *before* ending the chat - otherwise (you'll) have no record of the chat*
  3. READ: What Is The Limit Of Activations

image.thumb.png.0d0a8720801271e7cec09f1a9ee7526d.png

Thank you🙏
Flood🐳+🐋

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