I do not accept you requiring all license renews to to be automatic

[GSHARP]

I do not accept you requiring all license renews to to be automatic..

 

my new card will only last 1 year so it effectively negates that your demand

 

nevertheless , I will be looking for a new provider of Virus protection this year..

 

I will not accept this from a service provider !

 

 

[Flood and Flood's wife]

I do not accept you requiring all license renews to to be automatic..

my new card will only last 1 year so it effectively negates that your demand

nevertheless , I will be looking for a new provider of Virus protection this year..

I will not accept this from a service provider!

Hello @GSHARP,

Welcome!

• When a Kaspersky av product is first purchased, there’s an Auto-renew option, each consumer has the option to select that or not

• If, after purchase with Auto-renew on, a consumer decides they do not wish to have that option, Auto-renew can be switched off: How to disable license auto-renewal for Kaspersky solutions for home

Thank you🙏

Flood🐳 +🐋

[GSHARP]

Then,, perhaps you need to improve your renewal interface as it is not an option when I selected the RENEW button.. there is not need to bundle auto-renew and accept license terms in the one compulsory radio button

[Flood and Flood's wife]

Hello @GSHARP, 

You’re most welcome!

• Post a full screen image of the “renewal interface” you’re referring to please?

Note: we have no association whatsoever with Kaspersky, Kaspersky employees who attend the Kaspersky Community, all have Kaspersky employee beside their name; everyone else volunteers their time & resources to assist other Community members, such as yourself. 

Thank you🙏

Flood🐳 +🐋