Hi

I can't reinstall kaspersky standart after windows update. (In Turkey)

The messages are

    Unable to connect to application installation source

    Failed to establish a secure connection to the server

After retry same again.

Operating system Windows 11  - 24H2

 

 

 

 

Edited October 2, 20241 yr by alperuslu

Hello @alperuslu

Welcome. 

Please see https://support.kaspersky.com/common/error/installation/11007

Same again ?

   No proxy

   No DNS

   No VPN

   No Firewall Rule

   Enable TLS 1.2

    Internet is Ok 

Only change Windows update for Windows 11  - 24H2

But same

   Unable to connect to application installation source

    Failed to establish a secure connection to the server

Edited October 2, 20241 yr by alperuslu

 

Also I have tried via another network, mobile hotspot.

But same

 

Hello,

Please contact with our support team: https://support.kaspersky.com/b2c/#contacts

I guess You are trying the installer:

 

https://dm.s.kaspersky-labs.com/tr-tr/Kaspersky4Win/21.18.5.438/startup.exe