I can't installed it.

[Giorgos]

It brings me the message: "Application isn't installed. Try again".

Only available option is "Send and close" (which doesn't seems to do something).

I'm at Win 10 Pro x64.

Now what?

TIA!!!  🙂

 

Edited March 1 by Giorgos
Typo

[Flood and Flood's wife]

24 minutes ago, Giorgos said:

Win 10 Pro x64. 

It brings me the message: "Application isn't installed. Try again".

Only available option is "Send and close" (which doesn't seems to do something).

1. Now what?

Hello @Giorgos, 

Welcome!

1. At what stage during the install does *Kaspersky Free* generate the Application isn't installed. Try again alert? 
2. Does (your) computer comply with Hardware & Software requirements, read: Hardware and software requirements - is the OS a commercial release - not Insider preview or Beta? 
3. Have Checks during application installation been done, read: How to install the application?
4. IF all of 1. 2. 3. are ok - shutdown the computer using *Shutdown*, not Restart, power on by pressing the power button, login, dowload this installer: - https://www.kaspersky.com/downloads/free-antivirus & retry. 

Please post back? 

Thank you🙏
Flood🐳+🐋

Edited March 1 by Flood and Flood's wife
updated 2. Added 4

[Berny]

@Giorgos Welcome.

Also → Fix problems that block programs from being installed or removed  ?

 

[Giorgos]

Yes, 1,2 and 3 are OK.

Hardware and software requirements are met, I tried after a complete shutdown and wait a bit and it's the official release (the free one). From the drop down menu, I choose the one for EU/

The error screen, is the very first screen it throws and it brings it up, after some seconds.

 

THANKS for your reply!!!

 

[Giorgos]

@Berny

I ran it, but it didn't find something.

 

[Berny]

@Giorgos 

2 minutes ago, Giorgos said:

I ran it, but it didn't find something.

Did you check your disk surface → "CHKDSK /F" ?

Unfortunately Kaspersky  Technical Support is not available for Kaspersky Free,
and for privacy reasons we don't request System Logs on this Forum ...

[Giorgos]

Didn't help, but anyway MANY THANKS for your help!!!

I'll try again, at a future av version.

Bye!!!

 

[harlan4096]

What are the language of Your system? are You trying to install a KF versions of a different language? 🤔