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workerbee123
Posted

Whether trying to move forward on a website, or change settings, or pause protection.  Anytime the little prompt pops up asking me to confirm it won't let me click confirm.  It will only let me exit out.  

Screenshot 2023-08-09 134907.png

Posted

@workerbee123 Welcome.

Please reset your browser to default settings and set your homepage ?

  • Like 1
Posted

Also, that is a local IP, probably the IP of Your router.

  • Like 1
workerbee123
Posted

Yeah, I'm trying to access the settings in my router.  

Posted

Also, which version of Kaspersky products do You have installed?

workerbee123
Posted

Kaspersky Plus 21.13.5.506(a)

Posted

Can you try to update to 21.14?

workerbee123
Posted

Still won't let me.  I cant even uninstall Kaspersky.  If I got to add remove programs it shows the kaspersky prompt that says are you sure and I can neither click ok nor cancel.  The only thing I can do is hit the x in the corner to exit the prompts.  It's taken my OS hostage.  

Posted

Are you trying to do so (managing that system) via remote access? 🤔

  • Like 1
workerbee123
Posted

Hot dog, that was it.  Is there anyway to bypass that for when I need to access those things and I'm an hour away?

Posted

Go to Settings -> Security Settings -> Self Defense Settings, and try enabling 2nd setting, as showed here:

 

image.thumb.png.24143d67a59c77ee1398888f607b6216.png

  • Like 2

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