How to supervise iOS device with Apple Configurator [KES for Mobile]

[Antipova Anna]

Advice and Solutions (Forum Knowledgebase) Disclaimer. Read before using materials.

You need a Mac device with macOS 14+ to supervise iOS device log via Apple Configurator

Your iOS device will be reset to factory settings during supervising

• Download Apple configurator via App Store.

• Run Apple Configurator.

• Connect your iOS device.
• Unlock the device and tap Trust.
• Select your device and click on the Prepare button

• Select 'Manual Configuration'. Check 'Supervise devices' and 'Allow devices to pair with other computers' (if you want to allow it). Click on the Next button.

• Leave it on "Do not enroll in MDM" and click on the Next button

• Click on the Skip button

• Enter information about your organization (only 'Name' filed is mandatory'). Click on the Next button.

• Select 'Generate a new supervision identity'. Click on the Next button.

• In the next window you should choose which steps will be presented to the user in Setup Assistant. You can choose 'Show all steps', 'Do not show any of these steps' and 'Show only some' steps - in this options you must select the steps. Click on Prepare button.

• Enter password for your macOS account
• Click on Erase button. Your device will be reset to factory settings.

• Wait while your device will be prepared 

• When your device will be turned on, you should see that your device is supervised and managed by your organization in device settings

Now you can install iOS MDM profile to this device and apply iOS MDM policy with options for supervised devices.