How to restore quarantined files PERMANENTLY in Kaspersky Standard... It keeps deleting a program file in my downloads folder every time I open the folder - I do NOT want these files quarantined EVER - How do I do that?

The old Kaspersky didn't do this but you no longer offer it so I had to purchase Standard in Dec. when my license expired.

ALSO - Where ARE the files? - The only time I can see them is in Reports - I do not see a link or menu item anywhere that says quarantined files.

Hello @Sathyme
 
To restore a file quarantined by Kaspersky (at your own risk), do the following:

1. Open Kaspersky's graphical interface
2. Click on "Security"
3. On the right-hand side of the window, click → Quarantine
4. Select the file/folder you want to restore and click → Restore

If you'd like to take a look at Kaspersky's documentation on this → How to restore a deleted or disinfected file

To exclude files/folders from the scan and for the files not to be deleted, do the following:

1. Open the Kaspersky interface
2. In the bottom left-hand corner, select the gear symbol (configuration)
3. Click on "Security settings"
4. Scroll down and click → Exclusions and actions on object detection
5. Scroll down again and click → Manage exclusions 
6. Click on "Add"
7. Under "File or folder", select the file or folder to exclude from the scan 
8. Under protection components, select "All components" or a specific component of your choice
9. Under "Status", select → Active
10. Click Add
11. Click Ok

I advise you to add the folder to the exclusions first and then restore the file from quarantine (as this will ensure that Kaspersky doesn't delete the file or folder again).

Sincerely,
 
Guilherme

Edited January 12, 20242 yr by Guilhermesene4096

THANK YOU!!!! VERY MUCH!!!!