Jump to content

How to find Tckets


Go to solution Solved by Flood and Flood's wife,

Recommended Posts

Posted

Hello,

tia couple of months ago i have opened a Ticket on Kaspersky support for a problem with a program. After some day the issue was been solved and so the ticket closed.

I want to know if there is a way to review the ticket .

Thanks

Enzo

Posted

Thanks but the ticket it is not listed.How to do?

Thanks

  • Solution
Flood and Flood's wife
Posted

Hello @ik8ozv,

  • Has Richieste chiuse (Closed requests) been selected from the Requests v options:  

 

 

  • Note: any Request raised via Phone & or Online Chat does not show in your MyKaspersky requests queue, even if the Support Agent provides an INC #. 
  • The only way to track those requests is via the followup emails the Kaspersky agent sends. 

Thank you🙏

Flood🐳

Please sign in to comment

You will be able to leave a comment after signing in



Sign In Now


×
×
  • Create New...